Frequently Asked Questions

Please find answers to these common inquiries below. If you have any further questions, feel free to contact us directly for assistance.

As for the average percentage added to specific services, it’s common for break and fix companies to charge additional fees or surcharges for emergency or after-hours services. This percentage can vary widely and may depend on factors such as the time of day, the urgency of the situation, and the complexity of the service required.

Our services extend throughout the entire Vancouver area, including all neighbourhoods and surrounding regions. Whether you’re in downtown Vancouver, the suburbs, or nearby communities, we’re here to provide prompt and reliable support for all your break and fix needs.

please visit our Fee Structure page to see our service rates.

Certainly! Yes, we specialize in completing large-scale commercial installations. Our team has the expertise, resources, and experience to handle complex IT infrastructure deployments across various business environments. We are committed to delivering high-quality solutions tailored to meet the specific needs and requirements of our commercial clients.

Yes, we offer discounts for the elderly as part of our commitment to serving and supporting our community. Please feel free to inquire about our special rates for seniors when you contact us for service. We value our elderly clients and strive to provide them with quality service at affordable rates.

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